Cadder Housing Association

Job Vacancies

CUSTOMERS SERVICES CO-ORDINATOR

EVH Grade 6 – £26,748 to £29,241

Cadder HA was established in 1994 and is situated in the North West of Glasgow.

If you have experience of providing housing and customer service in the social housing sector and a commitment to excellent customer service and continuous improvement and feel you can make a difference in the service we provide to our tenants and other customers, we would encourage you to apply for the post of Customer Services Co-ordinator.

Details of Post:

The successful candidate should possess an HNC or equivalent qualification and have experience associated with key tasks and responsibilities of the role i.e. allocations and void management, debt recovery, managing neighbor complaints and anti-social behavior and good administration skills.  You should have good knowledge of current Housing Legislation in key aspects of the role.

You should be able to handle a diverse workload and plan and prioritise key tasks to meet challenging deadlines, have good organizational skills; be customer focused and be able to communicate effectively with our tenants and other customers and a range of agencies and organisations.  You should be able to work on your own initiative or as part of a team, be conscientious; be flexible in your approach to meet organization goals; and have a pleasant friendly manner.

In return, we offer an excellent package including a competitive salary, a contributory pension scheme, 25 days annual leave plus 15 days public holiday.

Application forms can be obtained as follows:-

Download Application Here:- Recruitment Package – Customer Services Co-ordinator

Telephone : 0141 945 3282

Email: recruitment@cadderhousing.co.uk

PLEASE NOTE :CV’s WILL NOT BE ACCEPTED – APPLICATION FORMS ONLY.

Cadder Housing Association is an Equal Opportunities employer and we make appointments on merit.  We welcome applications from applicants regardless of their gender, ethnic group, religious or political beliefs, marital status, age and sexual orientation or who have disabilities.

Closing date for the applications will be Monday 2nd October 2017 at 12 noon.  Applications can be emailed to recruitment@cadderhousing.co.uk  or posted to the Association’s office.  Interviews are likely to take place week beginning Monday 23rd October 2017.


 

 

COMMUNITY CENTRE OPERATIVE (2 POSTS)

EVH Grade TAS 2 – £17,336 – £18,171 (Pro-rata 17.5 hours per week)

Cadder HA was established in 1994 and is situated in the Northwest of Glasgow.  The Association opened its new state of the art Community Centre in June 2016 to provide community space and facilities for its people.

If you have experience of janitorial work, providing customer services in a community setting, enjoy working with the general public and feel you can make a difference in the service we provide to our let holders and users in the Community Centre, we would encourage you to apply for the post of Community Centre Operative.

Details of the Post:

The successful candidate should possess a relevant experience associated with the key tasks and responsibilities of the role i.e. engaging with centre users and attending to their needs in relation to room booking, activities and services; cleaning and ensuring the centre is safe and secure.  You will also be required to adhere to health and safety in the course of your work.

You should be customer focused and be pleasant, approachable and have a helpful manner in your communication and engagement with centre users and other customers.  You are require to be reliable and flexible in your approach for shift cover arrangements and in attending to a range of work in the job.  You should be organised to attend to key tasks and be able to work on your own initiative or as part of a team.  Be conscientious; and be committed in your approach to meet organizational goals.

This post requires PVG Scheme membership / Disclosure Scotland checks.

In return, we offer an excellent package including a competitive salary, a contributory pension scheme, 25 days annual leave plus 15 public holidays (pro-rata).

Application forms can be obtained as follows:-

Download Application Here:-Recruitment Package – Community Centre Operative v2

Telephone : 0141 945 3282

Email: recruitment@cadderhousing.co.uk

PLEASE NOTE :CV’s WILL NOT BE ACCEPTED – APPLICATION FORMS ONLY.

Cadder Housing Association is an Equal Opportunities employer and we make appointments on merit.  We welcome applications from applicants regardless of their gender, ethnic group, religious or political beliefs, marital status, age and sexual orientation, or who have disabilities.

Closing date for applications will be Tuesday 26th September 2017 at 12 noon.  Applications can be emailed to recruitment@caddehrousing.co.uk or posted to the Association’s office.  Interviews are likely to take place week beginning Monday 16th October 2017.

 Cadder HA is a Registered Charity – SC036455