How to Make a Payment

The Association currently has various ways that your rent, factoring charges or any other charges you may have, can be paid.

1. By payment card at the Post Office or any Paypoint outlet.
2. By Direct Debit – contact a housing officer or housing assistant and they will set a Direct Debit up.  This can be set up for Weekly, Monthly, 4 Weekly, Annually, on whatever day of the month or week you require.  Please note we require 12 working days for the Direct Debit to be set up, not including public holidays.
3. On the Internet – www.allpayments.net
4. By Telephone – 0844 557 8321
5. By Contacting the Association –  0141 945 3282

Please note you will require to have your payment card for internet or telephone payment and the 19 digit number shown on the front of the card.

1. Via Housing Benefit payments
2. Allpay App for mobile devices
3. Callpay – contact the office on 945 3282 or visit the office to make a payment a debit card

If paying by card only Debit Card payments are accepted.

How to Pay Leaflet

Problems Paying your Rent

If you are experiencing any difficulty paying your rent it is important that you contact the Association straight away.

Our staff are here to help in any way possible.

We will agree an affordable repayment arrangement with you that can be maintained until any arrears outstanding are cleared.  Your payments are essential to the Association for managing and maintaining the Cadder area, so legal action for payment (or recovery of the house) will only be taken as a last resort where tenants or owners refuse to pay or break their repayment arrangement.

We can also offer a Debt Advice Service or Welfare Rights Service to assist with any financial difficulties you maybe experiencing.

Please contact your Customer Services Officer, Elaine Haldane or Customer Services Co-ordinator as soon as possible to discuss any difficulties you maybe having.

Customer Services Areas – Who deals with what address

Area 1:

Customer Services Co-ordinator – Elaine Bannerman – 0141 945 6720

Area covered by Kirsty
Vaila Street                 6 – 24, 34 – 62 & 45 – 51
Vaila Place                  All
Skirsa Square             All
Skirsa Place                3 – 21
Skirsa Street               81 – 123, 92 – 94 & 140 – 206
Tresta Road                126 – 243

Area 2:

Customer Services Co-ordinator –  Lyndsey Callander  – 0141 945 6709

Area covered by Lyndsey
Vaila Street                 3 – 33
Skirsa Place                6 – 24
Skirsa Street               3 – 82, 143 – 193
Herma Street              All
Tresta Road                2 – 104
Tresta Road                1A – 15B
Tresta Close                All
Langa Street               All
Inga Street                  All
Cadder Road              All
Fara Street                  All