Repairs can be reported to the office anytime Monday to Thursday 9am to 4.30pm and Friday 9am to 4pm or alternatively you can email firstname.lastname@example.org
Any repairs reported will be arranged at a day and time that suits you to allow access to your home. Our maintenance team will try on two occasions if access is not obtained and there maybe a charge incurred if no access is granted to carry out the repair.
If you are experiencing any problems with your gas heating and hot water we ask that you contact our contractor James Frew directly to arrange a suitable time for access. The contact number for James Frew is 01294 468 113, 24 hours. This number is to report central heating breakdowns both during and out with office hours.
City Building are our out of hours emergency contractor for all repairs except central heating breakdowns. Please report any emergency repairs to City Building on telephone number 0800 595 595 out with normal office opening hours.
Stair Lighting –please contact City Building on 0800 595 595 if there are any problems with stair lighting. Do not report to the office.